MIA

What MIA is

MIA is a corporate artificial intelligence assistant that helps companies find internal information, optimise processes and work with their knowledge in a private, secure and controlled way. It is a BDR Group product.

It lets you query documents, procedures and internal data in natural language: you can search, summarise, compare or find answers without switching tools. This avoids scattered information and means teams do not depend on a few people who know everything.

Who it is for

MIA is designed for companies that want to make use of artificial intelligence safely, working with their own internal knowledge without losing control of their data. According to the product website, it suits SMEs and mid-sized companies with a lot of internal information.

Main features

• Answers based on your documentation: procedures, regulations, knowledge bases and internal systems.
• Privacy: your data does not train public models, and MIA is trained exclusively on the company’s own data and internal information sources.
• Access by team, role or area: each person sees only what is relevant to them, using the roles in the company’s identity and permissions management.
• Traceability: visibility of what is queried, how it is used and what the answers are based on.
• Deployment to suit your level of requirements: private cloud, dedicated environment or on-premise.

According to the product website, typical uses are professional services, IT and operations, legal and compliance, and human resources.

What you get

• Quick access to internal knowledge, with answers based on the company’s own documentation.
• More productivity: less time spent searching for information.
• Security and privacy under the company’s control.

How we implement and support it

Getting started is simple: the company defines the information sources and the MIA team takes care of the rest of the implementation and configuration. The process has four steps: connect the information, organise access with control, ask questions in natural language and get secure answers.

The price is billed monthly or annually (annual payment has a 10% discount) and, according to the product website, includes infrastructure, models, updates and support. Before a capacity limit is reached, you are notified so that you can expand.

Frequently asked questions

Is my data used to train public models?

No. According to the product website, your data does not train public models and MIA is trained exclusively on the company’s own data and internal sources.

Who can see each document?

Access is defined by team, role or area, and MIA integrates with the company’s identity and permissions management, so existing roles are applied.

How much effort does it take to get started?

Minimal: you define the information sources and the MIA team does the rest.

How can MIA be deployed?

There are three options: private cloud, dedicated environment or on-premise, depending on the level of requirements.

More information

Discover MIA in full detail (benefits, use cases and demonstration) at mia360.ad.